I just wanted to thank you for all your assistance with our claim. Sometimes you think why are you paying all this money each month, and then something happens like Norman having the heart attack and you are very glad you listened to advice and took out Trauma cover. You are correct, not that many people die but lots have major illness or accidents and that is when you need the help.
When we made our claim you helped with all the paperwork and made the process very easy, when we had other things on our mind, and when talking to you realised we should have made a claim on the policy almost 20 years ago when Norman had the Melanonma. You encouraged me to get some old information from the doctor and submit the claim and today we received a cheque for that too, which I would have never known to do without you. If we had taken out these policies on our own I would firstly never have claimed on the Melanoma and secondly would have had a lot more paperwork to do when we were seeing doctors etc so for us having LEA Insurance Brokers and you helping us has been very beneficial.
Also when we had to claim on a rental property insurance, Alan Graham was the same, helped us each step of the way.
I have had nothing but amazing service from you all, being in the Hospitality Management business for over 25 years, I can say that is something to be very proud of and I will most certainly be recommending you and your company to family and friends. We consider you guys to be friends as well as our Brokers.